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Hotel ◆◆◆◆◆

Mandarin Oriental Palace Luzern

Haldenstrasse, 10, Lucerne 6002

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About this stay

Indulge in a rejuvenating spa treatment, including massages, at this Belle Époque hotel. Maintain your fitness routine at the 24-hour fitness center or unwind in the sauna. The hotel offers concierge and wedding services, plus a grand ballroom for special events. Dine at one of the four onsite restaurants, including Quai 10, or enjoy 24-hour room service. A coffee shop/cafe provides snacks, and a bar/lounge offers evening drinks. Buffet breakfast is available daily (fee applies). Business travelers appreciate the 24-hour business center, express check-in, and check-out. With 4725 square feet of event space, including four meeting rooms, the hotel caters to conferences and gatherings. Self-parking is available (fee applies). Each of the 136 individually decorated guest rooms features a complimentary minibar, a flat-screen television with satellite channels, a private bathroom with complimentary toiletries and a hairdryer, a safe, and a desk. The hotel is conveniently located near Lucerne's main attractions, including the Lake Side Promenade, Grand Casino Lucerne, and Hofkirche.

  • Wi-Fi
  • Spa & wellness
  • Parking
  • Restaurant
  • Bar
  • Dog friendly
  • Gym
  • Accessible
  • Air conditioning
Facilities

Facilities

  • Small pets allowed (under 5 kg) (extra charge)
  • Wheelchair-accessible
  • Car park (extra charge)
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi (extra charge)
  • Car hire (extra charge)
  • Transfer service
  • Secure parking
  • Valet parking (extra charge)
  • Airport Shuttle (extra charge)
  • Room service (extra charge)
  • Laundry service (extra charge)
  • Medical service
  • Bicycle hire service
  • Babysitting service
  • Multilingual staff
  • 24-hour security (extra charge)
  • Bellboy service (extra charge)
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe (extra charge)
  • Currency exchange facilities (extra charge)
  • Cloakroom
  • Lift access (extra charge)
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room (extra charge)

Catering

  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant

Health & wellness

  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Spa centre

Business

  • Conference room
  • Meeting room
  • Projector
  • Photocopier
  • Business centre
  • Audio-visual equipment rental

Meals

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks

Payment methods

  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro

Good to know

  • Early Check-in

Green programmes

  • GSTC Criteria
Rooms
  • Junior suite

    Lake View Junior Suite - Accessible

  • Room

    Mandarin Room

  • Junior suite

    Lake View Junior Suite

  • Room

    Superior Lake View Room with Balcony

  • Room

    Superior Room - Accessible

  • Room

    Superior Lake View Room with Terrace

  • Suite

    Lake View Suite

  • Junior suite

    Lake View Junior Suite with Terrace

  • Junior suite

    Panoramic Junior Suite

  • Junior suite

    Lake View Junior Suite with Balcony

  • Room

    Deluxe Lake View Room with Balcony

  • Room

    Deluxe Lake View Room

  • Room

    Deluxe Lake View Room with Terrace

  • Suite

    Lake View Suite with Balcony

Occupancy by room type
Room typeGuestsAdults / children
Double roomup to 44 adults / 3 children
Junior suiteup to 55 adults / 3 children
Single roomup to 11 adults
Twin roomup to 44 adults / 3 children

Room types and occupancy come from the Hotelbeds catalogue and have not been confirmed by the hotel, so treat them as indicative. Ask the hotel for current rooms, bed layout and the number of guests.

Meals and key facts

Meal plans

  • All Inclusive
  • Bed And Breakfast
  • Full Board
  • Half Board
  • Room Only

Type of stay

  • Business hotels
  • Sustainability certification
  • Hotels with spa
  • Ski hotels
  • Luxury collection

Key facts

Year of most recent renovation
2022
Number of floors (main building)
6
Single rooms
5
Double rooms
136
Junior suites
60
Suites
48
Accessible rooms
3
Getting around

Nearby, from the catalogue

  1. Bus/Train station20 m
  2. Nearest Bus / Metro Stop20 m
  3. Ski slopes36 m
  4. Entertainment Area100 m
  5. Lion Monument500 m
  6. Chapel Bridge800 m
  7. City centre800 m
  8. Golf course3 km
  9. Airport70 km
  10. Zurich Airport70 km

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